Highmark blue cross in pa

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Please have 25 test claims ready for testing. Test files should consist of a variety of claims that represent the type of claims you will be submitting once production status is achieved. Test claims will not be processed for payment but will be validated against production files; therefore, they must contain valid patient procedure, diagnosis, and provider information.

A Happy Friday message from a Satisfied User! I just transmitted my first batch of electronic claims through Claim Shuttle! My question is, "Why didn't I find out about Claim Shuttle earlier?!? There simply is no comparison! Everything about it including your team is great! The ease of use and user-friendly environment is awesome. My work is truly cut in half by using Claim Shuttle.

Please share my thanks with everyone involved. I am so happy to have found you! I keep having great experiences every time I call your company, finding a super friendly rep on the phone, helping me with any questions I have. I have also been transferred to other staff, who helped me resolve issues in the most professional way.

Your company feels young and fresh and it is a real pleasure being a client of yours. I make phone calls a lot and I find few companies as engaged as yours. That is a direct consequence of your fantastic employees.

Every time I call, it feels as if I am talking directly with the owner of the company. The reps even keep records of calls from the past, to ensure continuance of care. Before selecting you as my provider, I called approximately 8 competitors. Your staff's knowledge and attitude far surpassed the others. Thank you for your excellence! Our billers love the interface that ClaimShuttle provides and I would be happy to be a future reference if needed. As always excellent, professional, knowledgeable customer service.

Other companies could learn from you. A most unexpected experience: Someone who knows and is helpful. A gold mine!! The rep and supervisor went out of their way to get the issue resolved. It was nice to have a direct contact with the same representative until the problem was resolved. I always get the most fabulous service when calling or emailing!!! Your customer support reps are the best!!!

Excellent service and I never give anyone "Excellent" scores on surveys. We are confident that this new partnership positions us to continue offering our employees the excellent medical and prescription drug benefits they depend upon now and will offer them positive health care experiences. Other employee benefits not related to medical or prescription insurance coverage, such as dental, vision, optional life insurance, long-term disability, and accidental death and dismemberment benefits, will not be impacted by the transition to Highmark.

Comprehensive information, including answers to frequently asked questions, is available on the Penn State Human Resources website. Employees who have additional questions can call HR Services at In addition to the community and provider partnerships Highmark Blue Shield has today, all benefits-eligible employees can access the Penn State concierge customer service team at to navigate their entire health care journey and maximize their benefits.

Penn State is self-insured, which means the University and its employees together cover the full cost of employee health care and prescription drugs each year.

The University contracts with companies such as Aetna or Highmark to administer its medical and prescription benefits plans, and regularly revisits those contracts with the goal of maintaining access to high quality care and controlling costs for employees.

The site includes:. Dates, times, and locations for in-person presentations, as well as links to a series of online webinars; and. During the presentations in person or via webinar , attendees will receive an overview of the upcoming benefits and prescription plans and will be able to ask questions. Prior to the benefit presentations, HR strongly encourages all benefits-eligible employees to review plan options on the HR Benefits Open Enrollment website.

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