Accenture future of work

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And while they may not have a choice in work location, there are other areas of flexibility that companies can explore to provide more autonomy in their work experiences—through the tools they use, decisions they make, benefits they select and schedules they keep.

One example is reskilling or upskilling. By helping employees to identify and unlock hidden skills, companies can empower sustainable change.

Here are some industry-specific shifts toward the future of work:. Digital tools are essential to helping frontline retail workers make decisions faster, automate burdensome processes and lighten the load of physical labor. Investments in robotics and artificial intelligence AI are equipping retail frontline workers to enjoy more interesting and complex jobs.

To date, technology advances have been the major factor reshaping mining and metals companies in the natural resources industry. However, the urgent need to adapt to climate change and the imperative to navigate geopolitical uncertainty is also dramatically reshaping the sector. In the next decade, mining and metals companies will need a dramatic change in skillsets, requiring new talent management strategies. Today, they also need purpose, autonomy, independence and innovation, including flexible work when possible.

At patient call centers, compliance has always been ensured by having employees physically present on site. But what about in a hybrid health workplace? While fully depending on a premise of trust between employee and employer, this self-certification created autonomy and a sense of ownership for workers, who were trusted to do the right thing while working remotely.

Remote work was practically unheard of in the public service sector until the onset of COVID, and suddenly became a necessity—and has raised questions as to how the work experience can be changed for the better, permanently. To find the answers, leaders should use technology to maintain a steady flow of insights from employees in terms of what they need to be successful when working remotely.

An educational series focused on the State of California and the future of work. Is work evolving in ways that energize people? Accenture research shows that people want to be supported at work and benefit from hybrid work. Though a portion of our employee population has worked remotely for decades, there were some key learnings from this pandemic shift that we are using to shape our future of work—while balancing the needs of our clients and the health and safety of our people.

Enterprise metaverse workplaces create opportunities for employees to come together in new ways, such as collaboration in virtual workplaces, augmented physical places and a blend of the two.

Avoiding this requires an acute focus on culture and providing an equitable, omni-connected experience in which people can forge relationships, create both personal and business value and impact, and grow their careers. The four key future of work strategies to create value through omni-connected experiences are:.

Omni-connection provides a sense of purpose. Many are reluctant to prioritize work models and approaches that differ from those used in the past. Future-ready CEOs will be at a distinct advantage moving forward because they:.

The collective call to reimagine how and where we work is strong. Optimizing the resources that ensure a healthy and productive workforce, regardless of physical location, can be daunting—but organizations that do will see bottom-line benefits.

Twenty-six percent of CEOs are ready to transform the work experience and manage people and their organizations in new ways. Helping people connect, contribute and know they belong. How Accenture provides the right experiences, tools and environment to work in a modern way. Walmart, Unilever, SkyHive and World Economic Forum launches a pilot program to create more sustainable opportunities for people. Our global team of experts work with you to create transformation by enriching the relationship between people and technology.

Ideate, innovate, change the world, repeat. Be part of a team of talented people using the latest technology to create experiences that win awards and make headlines. The future of work is happening now. Responsible leaders are moving beyond physical location to shape the future of work by giving people resources tailored to their needs. By enabling work from anywhere, digital tools allow workers to bring their best selves to work—wherever they are. Skip to main content Skip to footer. Change Management.

Future of work. Explore the transformation of how, where and why we work. Explore Our Latest Insights. What is the future of work? Explore our latest insights. By , AI alone could boost revenues and employment. Workers in entry-level or mid-career jobs where a high proportion of time is spent on routine, automatable activities will experience the biggest change. Workers in less complex roles are 7x more likely to spend a significant portion of time on automatable activities vs.

We developed a framework of four solution spaces to help workers:. We are actively engaging an ecosystem of partners to design, develop, and pilot solutions to address the issues raised in this report—starting with a first wave of projects underway in the United States and the United Kingdom.

These pilots will serve as laboratories to test and improve our new skilling framework with the aim of helping workers in less complex roles navigate the transition ahead. Skip to main content Skip to footer. Responsible Business. Inclusive future of work — A call to action. Join us to create an inclusive future of work. View Transcript Close.

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Approaches that have worked in the past are based on outdated concepts about people and business. Leaders must reimagine a new model that centers on people and how, where and why they work.

Business leaders can begin to change the current trajectory and shape a future of work that benefits both workers and the business. These questions are a good place to start:. Purpose has been used to attract new talent, not to help existing workers feel that they are contributing to something bigger than themselves. Leaders can make purpose part of culture by embedding it in many interactions, during recruitment and career development.

Supportive leadership, organizational agility and work autonomy have increased, but they are not equitably distributed among the workforce. When leaders shed command-and-control models and lead with intent, they give people autonomy to choose their own path to get business done. Better work experiences rely on omni-connected cultures, where people are connected and feel they belong, regardless of physical location.

Digital skills have decreased, especially among key workforce groups. To build digital fluency and contribute to innovation and better customer experiences, people need ongoing training and digital tools need to be at the center of how people connect, work and grow. No one could have predicted or altered the course of events that have changed work as we know it. We can, however, decide how to respond and improve work for the future.

Our Future of Work and research show that productivity and well-being are not contradictory, but complementary. People need access to resources that support their fundamental human needs, and they should be able to work in a supportive environment, regardless of their physical location. Those who will lead in the future of work will be the ones who are creating a foundation for healthy, effective workers and organizations that not only survive, but thrive in times of change.

An additional survey was fielded with CEOs across the same geographies and industries. Worker-experienced drivers of onsite and remote productivity and key work resources were measured again following a Spring survey, for year-over-year comparison. Christie Smith. Optimizing the resources that ensure a healthy and productive workforce, regardless of physical location, will produce bottom-line benefits.

Skip to main content Skip to footer. Future of work research. November 29, In brief. The Accenture Future of Work Study explored what people need to be healthy and productive as we enter a new era of work. By asking the right questions, leaders can create more human-centric models of work today that will support business success in the future.

Is work evolving in ways that support people? Explore the transformation of how, where and why we work Read More. CEOs must invest in the right approaches. Podcast - Reimagining the future of work. Workers in less complex roles are 7x more likely to spend a significant portion of time on automatable activities vs.

We developed a framework of four solution spaces to help workers:. We are actively engaging an ecosystem of partners to design, develop, and pilot solutions to address the issues raised in this report—starting with a first wave of projects underway in the United States and the United Kingdom.

These pilots will serve as laboratories to test and improve our new skilling framework with the aim of helping workers in less complex roles navigate the transition ahead.

Skip to main content Skip to footer. Responsible Business. Inclusive future of work — A call to action. Join us to create an inclusive future of work. View Transcript Close. What an Inclusive Future of Work might look like. Explore key report findings and recommendations.